The HR Service Delivery (HRSD) Functional Analyst II supports the effective use of ServiceNow HR Service Delivery within the People & Talent People Center
Job Summary
The HR Service Delivery (HRSD) Functional Analyst II supports the effective use of ServiceNow HR Service Delivery within the People & Talent People Center.
This role works closely with P&T fulfillers, functional partners, and technical teams to support case management, knowledge management, and the Employee Center experience.
We provide comprehensive dental, vision, and medical benefits, with paid time off, parental leave, and inclusive family forming benefits.
Matching Summary
The HR Service Delivery (HRSD) Functional Analyst II supports the effective use of ServiceNow HR Service Delivery within the People & Talent People Center.
Salary
Pay Range: $66,300.00 - $99,500.00; Bonus/Equity: Not specified; Benefits: Comprehensive dental, vision, and medical benefits, paid time off, parental leave, retirement contributions, discounted tuition
Skills & Requirements
Must-have
ServiceNow HR Service Delivery
HR operations support
Employee Center experience
HR knowledge management
HRSD training materials
HRSD dashboards and reports
Nice-to-have
Continuous improvement mindset
Collaborative cross-functional partnerships
Handle sensitive information confidentially
Manage multiple tasks with guidance
Key Requirements
Bachelor's degree in HR, IS, or Business
3 years HR operations/shared services/systems experience
Experience supporting ServiceNow HRSD
Experience supporting HR teams through system enablement