Business Process Consultant

Clarivate

Kansas City, Missouri, United States
Hybrid
It service management experience
Servicenow platform exposure
Support itsm processes
This role offers opportunities to learn enterprise ITSM governance and gain hands-on experience

Job Summary

  • This role offers opportunities to learn enterprise ITSM governance and gain hands-on experience.
  • You will support ongoing service assurance and continuous improvement efforts within core ITSM processes.
  • Collaboration with cross-functional teams will help improve service reliability and user experience.

Matching Summary

This role offers opportunities to learn enterprise ITSM governance and gain hands-on experience.

Skills & Requirements

Must-have

  • IT Service Management experience
  • ServiceNow platform exposure
  • Support ITSM processes

Nice-to-have

  • Understanding of risk and compliance
  • Interest in automation initiatives
  • Exposure to Lean or Agile methodologies

Key Requirements

  • 2+ years in IT Service Management
  • Bachelor’s degree in related field
  • ITIL Foundation certification preferred

Work Rights

Not specified

Tailored Resume

Cover Letter