Patient Access Coordinator I-orthopedics-monroeville

Highmark Health

Monroeville, PA, US
Conducts scheduling and preregistration functions
Verifies insurance information through payor contacts
Identifies patient financial responsibilities and calculates estimates
The role involves completing scheduling, pre-registration, financial clearance, and authorization processes within Patient Access

Job Summary

  • The role involves completing scheduling, pre-registration, financial clearance, and authorization processes within Patient Access.
  • Employees must articulate financial responsibilities clearly to patients, guarantors, and family members to ensure understanding.
  • The position requires adherence to HIPAA regulations and company policies regarding the protection of confidential customer information.

Matching Summary

The role involves completing scheduling, pre-registration, financial clearance, and authorization processes within Patient Access.

Skills & Requirements

Must-have

  • Conducts scheduling and preregistration functions
  • Verifies insurance information through payor contacts
  • Identifies patient financial responsibilities and calculates estimates
  • Validates patient demographic data and plan codes
  • Obtains limited clinical data based on service required

Nice-to-have

  • Experience in demanding customer service environment
  • Knowledge of medical terminology
  • Call or Service Center experience
  • Ability to maintain positive patient experience
  • Recommend innovative approaches for enhancing performance

Key Requirements

  • Minimum High school diploma or GED
  • One previous year of related experience
  • Experience operating a PC and using software applications

Work Rights

Not specified

Tailored Resume

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