Lead Veterinary Customer Service Representative

Boston Street Animal Hospital

Base: $22-$25ph based on experience; bonus/equity:...
**
2+ years veterinary reception experience
Veterinary software proficiency (cornerstone/ezyvet/avimark)
Strong multitasking in high-volume environment
** Boston Street Animal Hospital is seeking a Lead Veterinary Customer Service Representative to manage the reception team and ensure exceptional client service. The role requires strong leadership and customer service skills, with a focus on multitasking in a fast-paced environment. **

Job Summary

  • The role involves leading and mentoring the reception team to ensure smooth daily hospital operations.
  • Candidates must possess strong knowledge of veterinary terminology and be proficient with industry-specific software systems.
  • The company offers competitive pay, comprehensive health benefits, paid time off, and opportunities for professional growth.

Matching Summary

Match Score: 75

** Boston Street Animal Hospital is seeking a Lead Veterinary Customer Service Representative to manage the reception team and ensure exceptional client service. The role requires strong leadership and customer service skills, with a focus on multitasking in a fast-paced environment. **

Salary

Base: $22-$25/hr based on experience; Bonus/Equity: Not specified; Benefits: Health, dental, vision, 401(k) matching, student loan assistance

Skills & Requirements

Must-have

  • 2+ years veterinary reception experience
  • Veterinary software proficiency (Cornerstone/ezyVet/Avimark)
  • Strong multitasking in high-volume environment
  • Leadership and team mentoring capabilities
  • Excellent verbal and written communication skills

Nice-to-have

  • Compassionate approach to emotional situations
  • Experience with emergency patient flow
  • Ability to coordinate between doctors and technicians
  • Commitment to professional growth and development

Key Requirements

  • 2+ years of veterinary reception or customer service experience
  • Demonstrated ability to lead and inspire a team
  • Competency with veterinary software systems

Work Rights

Not specified

Tailored Resume

Cover Letter