Patient Service Representative General Administration

Wake Forest Health Network

Base: $20.80 - $31.20; bonus/equity: not specified...
Patient demographic and insurance information
Verify insurance benefits
Collect patient out of pocket liability
Greets patients arriving for their appointments and monitors patient flow to ensure efficient and courteous care

Job Summary

  • Greets patients arriving for their appointments and monitors patient flow to ensure efficient and courteous care.
  • Verifies insurance benefits, calculates and collects patient out-of-pocket financial liability, and identifies patients needing financial assistance.
  • Advocate Health offers a comprehensive suite of Total Rewards including competitive compensation, generous retirement offerings, and programs that invest in career development.

Matching Summary

Greets patients arriving for their appointments and monitors patient flow to ensure efficient and courteous care.

Salary

Base: $20.80 - $31.20; Bonus/Equity: Not specified; Benefits: Yes

Skills & Requirements

Must-have

  • patient demographic and insurance information
  • verify insurance benefits
  • collect patient out of pocket liability
  • schedule follow-up appointments
  • Medicare, Medicaid and third-party payer requirements
  • Microsoft Outlook, Word and Excel
  • minimal supervision and problem solve

Nice-to-have

  • excellent public relations
  • willingness and ability to work collaboratively
  • pleasant, professional demeanor

Key Requirements

  • High school diploma or GED required
  • Patient access experience preferred
  • Insurance verification experience preferred
  • Billing experience preferred
  • Certified medical assistant experience preferred

Work Rights

Not specified

Tailored Resume

Cover Letter