Manager, In-home Service Network Performance

Assurant Inc

Base: $74,600.00 - $124,700.00; bonus/equity: not ...
Service provider compliance
Performance monitoring
Network capacity optimization
The Network Performance Manager will be responsible for developing, implementing and maintaining effective and scalable business processes to efficiently identify, document and correct out of compliant or underperforming behaviors

Job Summary

  • The Network Performance Manager will be responsible for developing, implementing and maintaining effective and scalable business processes to efficiently identify, document and correct out of compliant or underperforming behaviors.
  • Responsible for developing, implementing and maintaining service provider compliance, communication, procedures and process documentation for entire field service network.
  • Named a Best/Great Place to Work in 15 countries and awarded the Fortune America’s Most Innovative Companies recognition, we bring together top talent around the world.

Matching Summary

The Network Performance Manager will be responsible for developing, implementing and maintaining effective and scalable business processes to efficiently identify, document and correct out of compliant or underperforming behaviors.

Salary

Base: $74,600.00 - $124,700.00; Bonus/Equity: Not specified; Benefits: Not specified

Skills & Requirements

Must-have

  • Service provider compliance
  • Performance monitoring
  • Network capacity optimization
  • Cross-functional collaboration
  • Data-driven decision making

Nice-to-have

  • Continuous improvement initiatives
  • Executive and customer escalations
  • Innovation and taking chances
  • Passion for service

Key Requirements

  • Bachelor's degree in business, supply chain, operations, or related field
  • Minimum 3 years' experience in partner/vendor management
  • Prior Team Management experience
  • Proficiency in Microsoft Office Suite
  • Travel up to 20%

Work Rights

Not specified

Tailored Resume

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