Manage and track customer electrical supply incidents, coordinating with various stakeholders including commercial managers, suppliers, and CFE for issue resolution
Job Summary
Manage and track customer electrical supply incidents, coordinating with various stakeholders including commercial managers, suppliers, and CFE for issue resolution.
Oversee the functionality of communication equipment in measurement systems and servers, and manage updates for legacy agreements.
Develop support materials and implement process improvements for customer service and incident management.
Matching Summary
Manage and track customer electrical supply incidents, coordinating with various stakeholders including commercial managers, suppliers, and CFE for issue resolution.
Skills & Requirements
Must-have
resolve electrical supply issues
manage external service providers
coordinate with CFE
monitor communication systems
process work orders
Nice-to-have
improve customer service processes
proactive problem solving
analytical thinking
Key Requirements
5 years of experience
Systems, Mechanical, or Electrical Engineering degree
Experience with communication equipment and network administration