Representative, Collections (l04)

Mysynchronycareer

Negotiate payment arrangements
Assist customers with payment
Maintain compliance to standards
Collections Operations teams handle delinquent accounts of Synchrony customers through both Inbound & Outbound calls

Job Summary

  • Collections Operations teams handle delinquent accounts of Synchrony customers through both Inbound & Outbound calls.
  • As a Collections 360 representative you will be responsible is to assist Synchrony Bank customers via the calls (Inbound & Outbound) and negotiate payment arrangements to Collect on past due accounts.
  • We provide best-in-class employee benefits and programs that cater to work-life integration and overall well-being.

Matching Summary

Collections Operations teams handle delinquent accounts of Synchrony customers through both Inbound & Outbound calls.

Skills & Requirements

Must-have

  • Negotiate payment arrangements
  • Assist customers with payment
  • Maintain compliance to standards
  • Utilize FDR on-line system
  • Work manual queue collections
  • Adhere to productivity standards

Nice-to-have

  • Passion for collections through customer service
  • Unyielding integrity
  • Ability to work in challenging environment
  • Absolute professional integrity
  • Strong organizational skills
  • Excellent interpersonal skills

Key Requirements

  • Undergraduates/Graduates
  • Fresher or up to 5 years experience
  • Excellent English Communications Skills
  • Flexibility to work in US shifts
  • Flexibility to work during Indian and US holidays
  • Knowledge of basic computer skills

Work Rights

Not specified

Tailored Resume

Cover Letter