Customer Service Advisor - Online - One Makati 2026

Concentrix

Makati City, Philippines
Not specified
High school diploma with 3-6 months experience
Strong computer navigation and pc knowledge
Ability to rotate shifts in fast-paced environment
Concentrix is seeking a Customer Service Advisor for their online team in Makati City, Philippines. The ideal candidate should possess strong customer service skills, computer proficiency, and the ability to communicate effectively in a fast-paced environment

Job Summary

  • The Customer Support Associate I position interfaces with customers via inbound calls, outbound calls, or through the Internet depending upon client requirements.
  • Essential functions include ensuring service delivered meets contractual Key Performance Indicators (KPIs) and clarifying customer requirements to provide appropriate resolution.
  • Candidates must be able to effectively communicate both written and verbally while maintaining a pleasant and professional tone in all customer contact situations.

Matching Summary

Match Score: 75

Concentrix is seeking a Customer Service Advisor for their online team in Makati City, Philippines. The ideal candidate should possess strong customer service skills, computer proficiency, and the ability to communicate effectively in a fast-paced environment.

Skills & Requirements

Must-have

  • High school diploma with 3-6 months experience
  • Strong computer navigation and PC knowledge
  • Ability to rotate shifts in fast-paced environment

Nice-to-have

  • Demonstrate empathy while building rapport
  • Skilled in multi-tasking and adapting quickly
  • Tolerance for repetitive work

Key Requirements

  • High school diploma
  • Three to six months of relevant experience preferred
  • Ability to work as a team member independently

Work Rights

Not specified

Tailored Resume

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