Communications Delivery Consultant

M&G

Customer communications design
Regulated financial services experience
Consumer duty standards compliance
Our purpose is to give everyone real confidence to put their money to work by providing balanced, long-term investment and savings solutions

Job Summary

  • Our purpose is to give everyone real confidence to put their money to work by providing balanced, long-term investment and savings solutions.
  • The Communications Delivery Consultant role is pivotal in ensuring a compelling and consistent communications experience that supports improvement and change agendas.
  • M&G offers a comprehensive benefits package including an 18% pension scheme, flexible leave policies, health and protection cover, and an inclusive culture supporting diversity and wellbeing.

Matching Summary

Our purpose is to give everyone real confidence to put their money to work by providing balanced, long-term investment and savings solutions.

Skills & Requirements

Must-have

  • Customer communications design
  • Regulated financial services experience
  • Consumer Duty standards compliance
  • Life and pensions market knowledge
  • Project team collaboration
  • Customer feedback analysis

Nice-to-have

  • Strong attention to detail
  • Analytical mindset
  • Delivery focused
  • Experience with complex messaging
  • Stakeholder engagement
  • Flexible working arrangements

Key Requirements

  • Experienced communications professional
  • Knowledge of regulated financial services
  • Strong knowledge of life and pensions propositions
  • Experience delivering complex messages clearly
  • Ability to prioritize and problem solve
  • Experience working in FS industry

Work Rights

Not specified

Tailored Resume

Cover Letter