Técnico(a) De Suporte Em Informática - Dedicado - Jundiaí - Sp

Unisys

Jundiaí, SP, Brazil
Not specified
Hardware and software knowledge
Computer assembly experience
Basic troubleshooting skills
Unisys is seeking a Técnico(a) de Suporte em Informática for their Jundiaí location, responsible for providing IT support, including installation, maintenance, and troubleshooting of PCs and peripherals. The ideal candidate should have basic hardware and software knowledge, along with relevant certifications and experience

Job Summary

  • The role involves attending to transformation service calls by performing installations and maintenance of PCs and electronic equipment.
  • Candidates must execute specific incident activities according to Help Desk or Service Desk scripts while ensuring SLAs are met.
  • Success requires basic mechanical skills, knowledge of ESD procedures, and the ability to perform diagnostic tests on various devices.

Matching Summary

Match Score: 75

Unisys is seeking a Técnico(a) de Suporte em Informática for their Jundiaí location, responsible for providing IT support, including installation, maintenance, and troubleshooting of PCs and peripherals. The ideal candidate should have basic hardware and software knowledge, along with relevant certifications and experience.

Skills & Requirements

Must-have

  • Hardware and software knowledge
  • Computer assembly experience
  • Basic troubleshooting skills
  • ESD procedure understanding
  • Script-based software loading

Nice-to-have

  • Complex desktop repair capability
  • Preventive maintenance execution
  • Client SLA adherence focus
  • Inventory management skills

Key Requirements

  • Prior computer assembly experience
  • Manufacturer certifications (EMC, Dell, Cisco)
  • Microsoft Certified Professional preferred
  • Core Training completion required
  • Potential government authorization needed

Work Rights

Not specified

Tailored Resume

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