Job Summary

• The Field Services Manager is responsible for overseeing field support teams within the assigned region, ensuring the delivery of high-quality technical support and services to government clients.
• Provides day-to-day, frontline supervision of Field Engineers across an assigned territory and within specified client locations, ensuring timely and effective client/end-user support.
• Acts as key escalation point for team technical and process issues and oversees ongoing problem resolution, ensuring compliance with company policies, contracted client agreements and established service level agreements (SLAs).

Matching Summary

Skills & Requirements

Key Requirements

• NV1 Security clearance required
• NV2 Security clearance preferred
• Prior management experience not required

Work Rights