Alternance - Assistant Projets - Atelier Horlogerie Europe - Horlogerie Joaillerie Europe - Septembre 2026 - H/f/x

Chanel

Paris, France
Improve customer experience
Optimize flows and processes
Manage spare parts flow
Contribute to making the after-sales service experience memorable through administrative tasks and process optimization

Job Summary

  • Contribute to making the after-sales service experience memorable through administrative tasks and process optimization.
  • Manage spare parts, inventory, and specific flows (jewelry watches, HBD/press/studio watches, customs, subcontracting) for the European Watchmaking Repair workshop.
  • Gain exposure to a transformation context within the Division and participate in building sustainable new operating methods.

Matching Summary

Contribute to making the after-sales service experience memorable through administrative tasks and process optimization.

Skills & Requirements

Must-have

  • Improve customer experience
  • Optimize flows and processes
  • Manage spare parts flow
  • Track and analyze activity
  • Manage stock levels
  • Interface between boutiques and watchmakers

Nice-to-have

  • Curious and tool-oriented
  • Customer service oriented
  • Dynamic transformation context
  • Collaboration with multiple stakeholders
  • Sense of service

Key Requirements

  • Engineering school student or equivalent
  • English level B1-B2

Work Rights

Not specified

Tailored Resume

Cover Letter