Bilingual Dispatch / Cx Representative

Maersk

Mexico City, Mexico
Hybrid
Bilingual communication skills
Ability to troubleshoot delivery issues
Customer-focused and solutions-oriented
The Dispatch & CX Representative will provide world-class service via calls, emails, and SMS messaging channels

Job Summary

  • The Dispatch & CX Representative will provide world-class service via calls, emails, and SMS messaging channels.
  • This role involves resolving last mile delivery problems and supporting customers and delivery teams.
  • Candidates will enjoy a collaborative environment and must have strong communication skills.

Matching Summary

The Dispatch & CX Representative will provide world-class service via calls, emails, and SMS messaging channels.

Skills & Requirements

Must-have

  • Bilingual communication skills
  • Ability to troubleshoot delivery issues
  • Customer-focused and solutions-oriented

Nice-to-have

  • Experience in last mile logistics
  • Strong verbal and written skills
  • Ability to work in a collaborative team

Key Requirements

  • English Level C1 required
  • Minimum 2 years of customer service experience
  • High School Diploma or equivalent required

Work Rights

Not specified

Tailored Resume

Cover Letter