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Remote is seeking a Payroll Client Services Specialist Lead for the DACH region, with a strong focus on handling payroll for Germany and Switzerland. The ideal candidate should possess end-to-end payroll processing experience and professional fluency in German, along with excellent client-facing skills.
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Job Summary
The role involves serving as a specialist level support for all inquiries related to German and Swiss payroll runs while ensuring strict adherence to local compliance.
Candidates will work autonomously on customer escalations, collaborating with Customer Experience and Payroll Operations teams to meet service level agreements.
This is a full-time remote position requiring availability from Saturday through Wednesday to support international operations.
Matching Summary
Match Score: 75
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Remote is seeking a Payroll Client Services Specialist Lead for the DACH region, with a strong focus on handling payroll for Germany and Switzerland. The ideal candidate should possess end-to-end payroll processing experience and professional fluency in German, along with excellent client-facing skills.
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Salary
Base: $30,700 - $69,050 USD annually; Bonus/Equity: Not specified; Benefits: Competitive compensation and benefits package
Skills & Requirements
Must-have
End-to-end payroll processing experience
German and Swiss payroll expertise
Professional fluency in German language
Deep understanding of DACH tax regulations
Client-facing escalations management
Nice-to-have
Experience working remotely
Asynchronous communication skills
Mentoring and team collaboration abilities
Analytical problem-solving mindset
Adaptability in fast-paced environments
Key Requirements
Hands-on experience processing end-to-end payroll for Germany and/or Switzerland