Service Delivery Manager, Service Excellence

Wearetheuniversity

Not specified
Service design principles
Operational delivery management
Leadership in transformation context
This role offers a unique opportunity to influence outcomes at an institutional scale within a world-class University

Job Summary

  • This role offers a unique opportunity to influence outcomes at an institutional scale within a world-class University.
  • You will lead large-scale change initiatives and foster a culture that embraces growth and transformation.
  • The position includes flexible working options and various staff benefits, promoting work-life balance.

Matching Summary

This role offers a unique opportunity to influence outcomes at an institutional scale within a world-class University.

Skills & Requirements

Must-have

  • Service design principles
  • Operational delivery management
  • Leadership in transformation context

Nice-to-have

  • Cross-functional team leadership
  • Change management experience
  • Design thinking application

Key Requirements

  • 7-10 years of relevant experience
  • 3-5 years in a management role
  • Tertiary qualifications in relevant fields

Work Rights

Must have unrestricted work rights

Tailored Resume

Cover Letter