Customer Success Manager - Paradox

328

Scottsdale, AZ, USA
Base: $95,000 - $142,600 usd (scottsdale); + us lo...
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5+ years customer success experience
Enterprise saas implementation experience
Global cross-functional collaboration
** Workday is seeking a Customer Success Manager for its Paradox team, focusing on providing exceptional service to enterprise clients utilizing their AI-powered recruitment platform. The role involves account management, client onboarding, training, and strategic support, with a strong emphasis on collaboration and relationship building. **

Job Summary

  • This role partners with enterprise clients to deliver exceptional service through onboarding, training, and ongoing support for an AI-powered recruiting platform.
  • The successful candidate will proactively monitor client success, align solutions with business goals, and manage renewal and expansion opportunities.
  • Workday offers a culture rooted in integrity and empathy, providing trust to take risks and tools to grow within a Fortune 500 environment.

Matching Summary

Match Score: 75

** Workday is seeking a Customer Success Manager for its Paradox team, focusing on providing exceptional service to enterprise clients utilizing their AI-powered recruitment platform. The role involves account management, client onboarding, training, and strategic support, with a strong emphasis on collaboration and relationship building. **

Salary

Base: $95,000 - $142,600 USD (Scottsdale); Additional US locations: $90,300 - $160,400 USD; Bonus/Equity: Eligible for Workday Bonus Plan and stock grants

Skills & Requirements

Must-have

  • 5+ years customer success experience
  • Enterprise SaaS implementation experience
  • Global cross-functional collaboration
  • HR or recruiting software domain expertise

Nice-to-have

  • Executive level relationship building
  • Functional mentorship capabilities
  • Adoption planning experience
  • Sun-drenched optimism and drive

Key Requirements

  • Bachelor degree or equivalent work experience
  • Ability to travel up to 30%
  • Experience with complex software ecosystems

Work Rights

Not specified

Tailored Resume

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