Sr. Specialized Customer Success Manager, Clm (evisort)

Workday

Washington DC Metro, USA
Primary location base pyy range: $119,500 usd - $1...
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Ai-powered contract lifecycle management
Customer success framework
Workflow redesign and optimization
** Workday is seeking a Sr. Specialized Customer Success Manager for CLM (Evisort) to drive customer adoption and value realization in contract lifecycle management using AI technology. The role requires significant experience in customer success, CLM, and strategic engagements, with a focus on building strong relationships and delivering measurable outcomes. **

Job Summary

  • As a Fortune 500 company and a leading AI platform for managing people, money, and agents, we’re shaping the future of work so teams can reach their potential and focus on what matters most.
  • Join our team and experience Workday CLM (Evisort) within the Specialized Customer Success team in Workday’s Customer Success Center of Excellence organization (CoE).
  • The Specialized Customer Success Manager for CLM (Evisort) is a customer-facing role at the intersection of AI value realization, CLM transformation, and strategic Customer Success.

Matching Summary

Match Score: 75

** Workday is seeking a Sr. Specialized Customer Success Manager for CLM (Evisort) to drive customer adoption and value realization in contract lifecycle management using AI technology. The role requires significant experience in customer success, CLM, and strategic engagements, with a focus on building strong relationships and delivering measurable outcomes. **

Salary

Primary Location Base Pay Range: $119,500 USD - $179,300 USD; Additional US Location(s) Base Pay Range: $108,200 USD - $192,200 USD; Bonus/Equity: Role may be eligible for bonus plan or commission/bonus and stock grants; Benefits: Comprehensive benefits package

Skills & Requirements

Must-have

  • AI-powered contract lifecycle management
  • Customer Success framework
  • workflow redesign and optimization
  • structured success and adoption plans
  • product usage data assessment
  • cross-functional collaboration

Nice-to-have

  • sun-drenched optimism and drive
  • courageous collaborators
  • curious minds
  • empathy and shared enthusiasm
  • bold ideas and genuine care

Key Requirements

  • 5+ years customer-facing services experience
  • 5+ years customer relationship management
  • 3+ years Contract Lifecycle Management (CLM) experience
  • Ability to travel up to 15%

Work Rights

Not specified

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