Player Support Agent

TransPerfect Translations International Inc

Native level english proficiency
Advanced google workspace knowledge
Experience with gaming social media platforms
The role involves processing calls for help from the community and resolving issues related to various video games

Job Summary

  • The role involves processing calls for help from the community and resolving issues related to various video games.
  • Employees must maintain up-to-date knowledge of game workflows, policies, and gameplay changes while enforcing community rules.
  • The company offers ongoing training and professional self-improvement opportunities within a diverse, multicultural team.

Matching Summary

The role involves processing calls for help from the community and resolving issues related to various video games.

Skills & Requirements

Must-have

  • Native level English proficiency
  • Advanced Google Workspace knowledge
  • Experience with gaming social media platforms
  • Strong multitasking and prioritization skills
  • Familiarity with ticketing systems

Nice-to-have

  • Passion for video games and online gaming
  • Creative problem-solving abilities
  • Ability to work in a fast-paced environment
  • Multicultural team collaboration experience

Key Requirements

  • Native level English oral and written skills
  • Advanced knowledge of Google Workspace
  • Great knowledge of Reddit, Facebook, X, and Discord

Work Rights

Not specified

Tailored Resume

Cover Letter