Service Support Specialist

Boston Dynamics

Fluent in german and english
Strong organizational and planning skills
Ability to multitask effectively
The role is critical to ensuring the smooth running of the Global Services & Support team by maximizing productivity and uptime for robots

Job Summary

  • The role is critical to ensuring the smooth running of the Global Services & Support team by maximizing productivity and uptime for robots.
  • Candidates will be responsible for fielding service requests via phone and email while accurately recording data into the CRM system.
  • The position requires collaboration with internal and external stakeholders to coordinate field service work and ensure timely resolution of tickets.

Matching Summary

The role is critical to ensuring the smooth running of the Global Services & Support team by maximizing productivity and uptime for robots.

Skills & Requirements

Must-have

  • Fluent in German and English
  • Strong organizational and planning skills
  • Ability to multitask effectively
  • High attention to detail in data entry
  • Excellent interpersonal communication skills

Nice-to-have

  • Working knowledge of CRM systems
  • Willingness to learn in small teams
  • Exceptional time management skills
  • Proven track record of accuracy
  • Ability to prioritize tasks efficiently

Key Requirements

  • Eligible to travel to the United States
  • Able to obtain a Passport
  • Resume must be submitted in English

Work Rights

Must be eligible to travel to the US and able to obtain a passport

Tailored Resume

Cover Letter