Not specified (assumed onsite based on the location).
Bachelor's degree in it or computer science
5+ years of end-user it support experience
Expertise in laptops and mobile devices
Cepheid, a Danaher company, is seeking an IT Client Services Lead in Bothell, WA, to deliver high-quality end-user IT services and support. The ideal candidate will have over five years of experience in end-user IT support and strong technical expertise, particularly in device management and troubleshooting
Job Summary
The role focuses on delivering high-quality end-user IT services including laptop, mobile device, and conference room technology support.
As the primary escalation point, you will resolve complex technical issues while collaborating with cross-functional IT teams to ensure seamless integration.
The position offers a competitive salary range of $95K-$114K along with comprehensive benefits including medical/dental/vision insurance and 401(k).
Matching Summary
Match Score: 85
Cepheid, a Danaher company, is seeking an IT Client Services Lead in Bothell, WA, to deliver high-quality end-user IT services and support. The ideal candidate will have over five years of experience in end-user IT support and strong technical expertise, particularly in device management and troubleshooting.
Salary
Base: $95K-$114K annually; Bonus/Equity: Eligible for bonus/incentive pay; Benefits: Paid time off, medical/dental/vision insurance, 401(k)
Skills & Requirements
Must-have
Bachelor's degree in IT or Computer Science
5+ years of end-user IT support experience
Expertise in laptops and mobile devices
Conference room AV technology knowledge
Advanced troubleshooting and escalation handling
Nice-to-have
ITIL Certification preferred
Experience with continuous improvement systems
Cross-functional collaboration skills
Vendor coordination experience
Key Requirements
Bachelor's degree in Information Technology or related field