Conseiller Client (f/h) - Service Client Night Shift - Marrakech - Français / Anglais

Concentrix

Marrakech, Morocco
Attractive remuneration; night shift bonus; perfor...
French and english proficiency
Night shift availability
Customer issue resolution
As a Night Shift Customer Advisor, you will play an essential role in responding to customer needs via phone, email, or chat, resolving issues to ensure customer satisfaction, and building customer loyalty

Job Summary

  • As a Night Shift Customer Advisor, you will play an essential role in responding to customer needs via phone, email, or chat, resolving issues to ensure customer satisfaction, and building customer loyalty.
  • Concentrix offers an attractive remuneration package, especially for the night shift, with additional bonuses for language, regularity, and performance, as well as a special Eid El Adha bonus.
  • The company provides exceptional social benefits including advantageous health insurance, complementary retirement after one year, free gym access, and assured transport, alongside continuous training and a dynamic work environment.

Matching Summary

As a Night Shift Customer Advisor, you will play an essential role in responding to customer needs via phone, email, or chat, resolving issues to ensure customer satisfaction, and building customer loyalty.

Salary

Attractive remuneration; Night shift bonus; Performance and language bonuses

Skills & Requirements

Must-have

  • French and English proficiency
  • Night shift availability
  • Customer issue resolution
  • Client relationship building
  • Digital tools proficiency

Nice-to-have

  • Positive attitude
  • Continuous improvement mindset
  • Team player
  • Adaptable to new technologies

Key Requirements

  • Fluent French and English (written and spoken)
  • Excellent communication skills
  • Organized and autonomous
  • Digital tools mastery

Work Rights

Not specified

Tailored Resume

Cover Letter