Base: up to £29,900 py; bonus/equity: not specifie...
Financial services sector experience
Fca regulations understanding
Investigate and resolve complaints
You will be responsible for investigating and resolving complaints, while also identifying and escalating root cause trends to drive continuous improvement
Job Summary
You will be responsible for investigating and resolving complaints, while also identifying and escalating root cause trends to drive continuous improvement.
This role offers a great work-life balance, as it is predominantly home-based with monthly visits to our Cheltenham office.
In this role, you will be given fantastic training and development for your career in financial services.
Matching Summary
You will be responsible for investigating and resolving complaints, while also identifying and escalating root cause trends to drive continuous improvement.
Salary
Base: up to £29,900 per annum; Bonus/Equity: Not specified; Benefits: Company matched pension, life assurance, cycle2work scheme, 15 weeks’ fully paid maternity, adoption and shared parental leave, voluntary benefits