The Branch Operations Manager is responsible for ensuring proper implementation and execution of the new strategic plan through leadership and supervision of branch operations
Job Summary
The Branch Operations Manager is responsible for ensuring proper implementation and execution of the new strategic plan through leadership and supervision of branch operations.
This role involves supporting growth in savings group linkages, digitization initiatives, and ensuring staff and clients are well trained and engaged.
The position requires close monitoring of branch performance, risk management, capacity building, social performance, and marketing activities to achieve institutional goals.
Matching Summary
The Branch Operations Manager is responsible for ensuring proper implementation and execution of the new strategic plan through leadership and supervision of branch operations.
Skills & Requirements
Must-have
branch operations management
risk and compliance management
staff capacity building
strategic plan implementation
portfolio quality monitoring
client protection policies
financial inclusion services
Nice-to-have
Christian faith inspired mission
collaboration with international networks
adaptive leadership and resilience
stakeholder and network management
impact-driven microfinance experience
digital channel implementation
strong social performance practices
Key Requirements
Degree in economics, Accounting or Business Administration
5 to 8 years management experience in microfinance
Professional certifications like ACCA or CPA preferred
Experience managing multiple branch operations
Knowledge of credit policy and risk management
Familiarity with Client Protection Principles and USSEPM