The role drives end-to-end functional delivery across enterprise CRM and digital transformation programs while partnering with business and architecture teams
Job Summary
The role drives end-to-end functional delivery across enterprise CRM and digital transformation programs while partnering with business and architecture teams.
Candidates will champion modern, AI-enabled requirements and design practices within the Dynamics 365 ecosystem to improve sales productivity.
Otis is a global industry leader employing 72,000 people committed to safety, ethics, and quality in over 200 countries.
Matching Summary
The role drives end-to-end functional delivery across enterprise CRM and digital transformation programs while partnering with business and architecture teams.
Skills & Requirements
Must-have
12+ years IT industry experience
Microsoft Dynamics 365 Platform Sales Module
Scaled Agile Software Development Lifecycle
MS Azure Dev Ops (ADO) tools
Functional Design and Requirements Gathering
Cloud-based solutions and API integrations
Nice-to-have
International experience preferred
AI enabled elicitation practices
Behavioral Diagrams creation skills
Cross-functional workshop facilitation
Impact Analysis expertise
Key Requirements
Minimum of 12+ years in IT industry
Experience with Microsoft Dynamics 365 highly preferred
Strong project management and stakeholder negotiation skills