Medical Services Specialist With German And English Languages
Conduent Business Services
Spain, Spain
Eur 1.50 pd wfh allowance; not specified base sala...
On-site
Proficiency in english and german languages
Experience in call center environment
Medical or pharmacy background required
Conduent Business Services is seeking a Medical Services Specialist fluent in German and English to manage customer inquiries regarding healthcare products and services. The ideal candidate will possess strong communication skills and a background in healthcare, with a focus on delivering exceptional customer service
Job Summary
The Medical Services Specialist serves as the primary resource for customers contacting the Information Center regarding products and services.
Candidates must possess a certificate testifying to university studies in pharmacy, chemistry, biology, human or veterinary medicine.
The role offers 100% remote work with a daily WFH allowance and comprehensive medical insurance benefits.
Matching Summary
Match Score: 85
Conduent Business Services is seeking a Medical Services Specialist fluent in German and English to manage customer inquiries regarding healthcare products and services. The ideal candidate will possess strong communication skills and a background in healthcare, with a focus on delivering exceptional customer service.
Salary
EUR 1.50 per day WFH allowance; Not specified base salary; Benefits: 23 days paid holiday, medical insurance, referral bonuses
Skills & Requirements
Must-have
Proficiency in English and German languages
Experience in call center environment
Medical or pharmacy background required
Ability to communicate product information
Compliance with adverse event processes
Nice-to-have
Proficiency in French language preferred
Experience with outbound tele-service initiatives
Strong problem-solving and decision-making skills
Knowledge of off-label product guidelines
Team collaboration and best practice sharing
Key Requirements
University degree in pharmacy, chemistry, biology, or medicine
English and German proficiency at B2/C1 level
Previous call center experience preferred
Medical information service experience strongly preferred