Customer Service Representative I - Genetics

Washington University in St. Louis

St. Louis, Missouri, US
Base: $17.03 - $24.61 / hourly; bonus/equity: not ...
Greeting and directing customers
Responding to customer concerns
Managing department telephones
Responsible for greeting, providing accurate information and meeting the needs of the customers of the Department Office, acting as the first and main point of contact

Job Summary

  • Responsible for greeting, providing accurate information and meeting the needs of the customers of the Department Office, acting as the first and main point of contact.
  • Duties include managing department telephones and email, maintaining the appearance and supplies of the reception area, and updating data sets for operational performance evaluation.
  • Benefits include generous personal time off, competitive health insurance, free Metro transit U-Pass, a 403(b) retirement plan, and tuition assistance for employees and their families.

Matching Summary

Responsible for greeting, providing accurate information and meeting the needs of the customers of the Department Office, acting as the first and main point of contact.

Salary

Base: $17.03 - $24.61 / Hourly; Bonus/Equity: Not specified; Benefits: Competitive health insurance, retirement plan, tuition assistance

Skills & Requirements

Must-have

  • greeting and directing customers
  • responding to customer concerns
  • managing department telephones
  • maintaining reception area appearance
  • updating data sets

Nice-to-have

  • highly motivated individuals
  • consistent with core mission
  • ability to work flexible shifts

Key Requirements

  • High school diploma or equivalent
  • 1 Year relevant work experience

Work Rights

Not specified

Tailored Resume

Cover Letter