Officer, Customer Experience And Portfolio Management At Banking / Finance

The Hongkong and Shanghai Banking Corporation Limited

On-site
Client relationship & business support
Operational support for relationship managers
Resolving issues efficiently
The Hongkong and Shanghai Banking Corporation Limited is seeking a professional Officer for Customer Experience and Portfolio Management. This role focuses on supporting Relationship Managers in client interactions, operational tasks, and compliance management within the banking sector

Job Summary

  • Responsible for Client Relationship & Business Support, providing operational support for Relationship Managers.
  • Responsible for Compliance & Risk Management, following regulatory and internal control requirements.
  • HSBC is committed to building a culture where all employees are valued, respected and opinions count.

Matching Summary

Match Score: 85

The Hongkong and Shanghai Banking Corporation Limited is seeking a professional Officer for Customer Experience and Portfolio Management. This role focuses on supporting Relationship Managers in client interactions, operational tasks, and compliance management within the banking sector.

Skills & Requirements

Must-have

  • Client Relationship & Business Support
  • operational Support for Relationship Managers
  • resolving issues efficiently
  • monitoring and reporting operational risks
  • Customer focused
  • strong interpersonal and problem-solving skill

Nice-to-have

  • proactive customers management
  • process improvements
  • risk controls
  • operational efficiency
  • knowledge in Putonghua is an advantage

Key Requirements

  • Good understanding of general banking products
  • sound knowledge in using bank operating systems
  • Fluent in spoken and written English

Work Rights

Not specified

Tailored Resume

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