Customer Service Representative

Gvhvet

Topeka, KS, United States
**
Professional phone etiquette
Prioritize and complete tasks
Problem solve and adapt
** Gvhvet is seeking a Customer Service Representative (CSR) to join their team in Topeka, KS. The role emphasizes creating positive client experiences, handling appointments, and providing administrative support in a veterinary clinic environment. **

Job Summary

  • As the primary point of contact at our clinic, you will play a crucial role in ensuring every client interaction results in a positive and memorable impression.
  • Operates multiple-line telephone system, answers incoming calls, places callers on hold, transfers calls, and pages staff members appropriately.
  • At AmeriVet, we’re committed to your growth, development, well-being, and success, empowering team members with resources, support, and opportunities.

Matching Summary

Match Score: 75

** Gvhvet is seeking a Customer Service Representative (CSR) to join their team in Topeka, KS. The role emphasizes creating positive client experiences, handling appointments, and providing administrative support in a veterinary clinic environment. **

Skills & Requirements

Must-have

  • professional phone etiquette
  • prioritize and complete tasks
  • problem solve and adapt
  • computer efficiency

Nice-to-have

  • compassionate and well-mannered
  • calm in emergency situations
  • welcoming environment

Key Requirements

  • HS Diploma or educational equivalent
  • Available to work weekends and holiday rotations
  • Experience with Veterinary Electronic Medical Records (preferred)
  • One year of customer service representative experience (preferred)
  • Knowledge of veterinary medical terminology and procedures (preferred)

Work Rights

Not specified

Tailored Resume

Cover Letter