Alternant Guest Relation (h/f)

Sofitel Brisbane Central

Paris, France
On-site
Fluent english and third language required
Luxury or hospitality sector experience
Strong interpersonal communication skills
The role involves orchestrating a unique and high-quality guest experience from arrival to departure

Job Summary

  • The role involves orchestrating a unique and high-quality guest experience from arrival to departure.
  • Responsibilities include managing VIP arrivals, analyzing customer feedback, and driving additional sales through upselling.
  • The hotel is transforming towards a 5-star lifestyle positioning with a focus on collaboration and emotional connection.

Matching Summary

The role involves orchestrating a unique and high-quality guest experience from arrival to departure.

Skills & Requirements

Must-have

  • Fluent English and third language required
  • Luxury or hospitality sector experience
  • Strong interpersonal communication skills

Nice-to-have

  • Passion for creating unique guest experiences
  • Ability to remain calm under pressure
  • Innovative and flexible approach to service

Key Requirements

  • Prior experience in luxury or hospitality sector
  • Mastery of English and a third language
  • Internship/Alternance status required

Work Rights

Not specified

Tailored Resume

Cover Letter