Competitive remuneration in line with experience; ...
Not specified (assumed in-person role due to front-of-house responsibilities)
Previous front office experience
Excellent communication skills
Strong organisational skills
Four Seasons Hotels & Resorts is seeking a Guest Services Agent for their Hampshire location. The ideal candidate will be warm, professional, and focused on providing exceptional guest experiences, supporting various operational tasks while maintaining a high standard of service
Job Summary
Four Seasons Hotel Hampshire seeks a warm and professional Guest Services Agent to deliver exceptional guest experiences in a restored 18th-century manor.
The role involves supporting check-in and check-out processes, handling payments with accuracy, and resolving guest issues with empathy and discretion.
Employees enjoy a supportive team environment, competitive remuneration, complimentary meals, and opportunities for career progression within the wider operation.
Matching Summary
Match Score: 85
Four Seasons Hotels & Resorts is seeking a Guest Services Agent for their Hampshire location. The ideal candidate will be warm, professional, and focused on providing exceptional guest experiences, supporting various operational tasks while maintaining a high standard of service.
Salary
Competitive remuneration in line with experience; Not specified; Benefits include employee travel programme, complimentary meals, and uniform dry cleaning
Skills & Requirements
Must-have
Previous Front Office experience
Excellent communication skills
Strong organisational skills
Nice-to-have
Additional languages advantage
Passion for luxury hospitality
Proactive solution-driven mindset
Key Requirements
Experience in hotel or hospitality environment
Ability to work rotating roster including weekends