Full Time Duty Manager

Royal London

Sheffield, United Kingdom
Exceptional guest care
Team management and development
Hotel operations management
Drive and deliver exceptional guest care at all times, aiming for high guest satisfaction and prompt resolution of complaints

Job Summary

  • Drive and deliver exceptional guest care at all times, aiming for high guest satisfaction and prompt resolution of complaints.
  • Assist with the management of the hotel operation and team, maintaining great communication and sharing knowledge to aid development.
  • We’re committed to creating a workplace where every individual—regardless of background, identity, or lived experience—is welcomed, valued, and respected for who they are.

Matching Summary

Drive and deliver exceptional guest care at all times, aiming for high guest satisfaction and prompt resolution of complaints.

Skills & Requirements

Must-have

  • Exceptional guest care
  • Team management and development
  • Hotel operations management
  • Health & Safety legislation awareness
  • Emergency procedures knowledge
  • Adherence to company policies

Nice-to-have

  • Lead-by-example work style
  • Positive approach to challenges
  • Genuine passion for development
  • Adaptable to change
  • Resilient and patient

Key Requirements

  • Fulfilment of job skills checklist
  • Achieving agreed KPIs

Work Rights

Not specified

Tailored Resume

Cover Letter