Senior Production Support Engineer (2d Shift: 5 Pm - 1 Am Est)
Pindropsecurity
Remote, United States
Not specified; not specified; not specified
Remote
5+ years production support experience
Strong restful api troubleshooting skills
Aws or gcp cloud platform knowledge
Pindrop Security is seeking a Senior Production Support Engineer for a remote position, focused on ensuring the reliability and performance of their identity trust platform. The ideal candidate will have extensive experience in production support and a strong technical background, especially in cloud platforms, APIs, and incident management
Job Summary
Pindrop delivers continuous identity verification and deepfake detection across voice, video, and digital interactions to secure high-risk customer interactions.
The Senior Production Support Engineer will own the resolution of complex production issues and lead incident response for critical Sev1 events.
This role requires a technically curious problem-solver who thrives in fast-paced environments and takes pride in mentoring others while ensuring operational excellence.
Matching Summary
Match Score: 85
Pindrop Security is seeking a Senior Production Support Engineer for a remote position, focused on ensuring the reliability and performance of their identity trust platform. The ideal candidate will have extensive experience in production support and a strong technical background, especially in cloud platforms, APIs, and incident management.