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Leidos UK is seeking a Mid Enterprise Service Desk Specialist in Kansas City, MO, to provide tier 1 IT support for the Navy and Marine Corps' global network. The role involves troubleshooting, monitoring network health, and managing IT service requests while requiring a DoD Secret security clearance and specific IT certifications.
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Job Summary
You will serve as the initial point of contact for IT related problems and provide tier 1 level support which will consists of providing phone and online support to users, performing troubleshooting, resolving technical issues, and following escalation protocols as necessary.
As a member of the Leidos team, you will assist in the delivery of the core backbone of the Navy-Marine Corps Intranet, including cybersecurity services, network operations, service desk, and data transport.
This contract is responsible for maintaining and modernizing the main global network of the Navy and Marine Corps.
Matching Summary
Match Score: 75
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Leidos UK is seeking a Mid Enterprise Service Desk Specialist in Kansas City, MO, to provide tier 1 IT support for the Navy and Marine Corps' global network. The role involves troubleshooting, monitoring network health, and managing IT service requests while requiring a DoD Secret security clearance and specific IT certifications.
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