Customer Service Representative

PLS

Charlotte, NC, United States
On-site
Outstanding customer service
Cash handling
Point-of-sale system
Customer Service Representatives are the primary point of contact with customers and are accountable for delivering superior customer service and educating them on company products and services

Job Summary

  • Customer Service Representatives are the primary point of contact with customers and are accountable for delivering superior customer service and educating them on company products and services.
  • Responsibilities include ensuring compliance with regulations, maintaining a balanced cash drawer, completing transactions accurately, and resolving customer complaints.
  • Benefits for eligible team members include medical/dental/vision, 401(k), vacation, opportunities for advancement, and ongoing training.

Matching Summary

Customer Service Representatives are the primary point of contact with customers and are accountable for delivering superior customer service and educating them on company products and services.

Skills & Requirements

Must-have

  • outstanding customer service
  • cash handling
  • point-of-sale system
  • customer complaint resolution
  • maintain neat store environment

Nice-to-have

  • English/Spanish bilingual
  • professional appearance and demeanor
  • honesty and integrity
  • teamwork and results focus

Key Requirements

  • Previous customer service experience preferred
  • English fluency required
  • Able to work flexible hours

Work Rights

Not specified

Tailored Resume

Cover Letter