Claims Process Analyst - Service Programs

AIG Inc

Malaysia
Claims process analysis
Bordereaux and bulk claims handling
Process design and implementation
Collaborate with claims team and relevant stakeholders to understand operational pain points, particularly related to the handling of bordereaux and bulk claims

Job Summary

  • Collaborate with claims team and relevant stakeholders to understand operational pain points, particularly related to the handling of bordereaux and bulk claims.
  • Design and implement solutions that streamline manual processes, including automation using Excel macros, formulas, or Power Automate.
  • At AIG, our people are our greatest asset, and we offer a comprehensive benefits package focused on health, wellbeing, financial security, and professional development.

Matching Summary

Collaborate with claims team and relevant stakeholders to understand operational pain points, particularly related to the handling of bordereaux and bulk claims.

Skills & Requirements

Must-have

  • Claims process analysis
  • Bordereaux and bulk claims handling
  • Process design and implementation
  • Excel macros and formulas
  • Power Automate or data automation
  • Data analysis and quality assurance

Nice-to-have

  • Insurance or claims experience
  • Structured and analytical approach
  • Clear communication with stakeholders
  • Continuous improvement initiatives
  • In-person collaboration culture

Key Requirements

  • Proven experience in process analyst role
  • Advanced proficiency in Excel
  • Familiarity with Power Automate
  • Strong problem-solving skills
  • Comfortable working with large datasets

Work Rights

Not specified

Tailored Resume

Cover Letter