Customer Banking Specialist - Fremantle (20 Hours/week)

Commonwealth Bank Group

Fremantle, Western Australia, Australia
**
Build personal connection with customers
Respond to transactional needs
Adhere to bank processes
** The Commonwealth Bank Group is seeking a part-time Customer Banking Specialist for its Fremantle branch, requiring availability Monday to Friday from 10 am to 2 pm. The role focuses on delivering exceptional customer service, conducting financial health checks, and referring clients to specialists for more complex needs. **

Job Summary

  • You will work collaboratively with your Branch Manager and colleagues to deliver outstanding outcomes for every customer you deal with.
  • Your understanding of your customers and the Bank’s offerings means you always know the right specialist to refer customers to for their more complex needs.
  • We’re looking for people who have the ability to ask the right questions and find the right solutions, to act with integrity and place the customer at the centre of everything you do.

Matching Summary

Match Score: 75

** The Commonwealth Bank Group is seeking a part-time Customer Banking Specialist for its Fremantle branch, requiring availability Monday to Friday from 10 am to 2 pm. The role focuses on delivering exceptional customer service, conducting financial health checks, and referring clients to specialists for more complex needs. **

Skills & Requirements

Must-have

  • Build personal connection with customers
  • Respond to transactional needs
  • Adhere to bank processes
  • Capture customer feedback
  • Act with integrity
  • Customer at the centre

Nice-to-have

  • Passion for service excellence
  • Work independently and refer
  • See the big picture
  • Holistic solutions
  • Participate in community events

Key Requirements

  • Available Monday – Friday 10am – 2pm
  • Ability to work in a busy retail environment

Work Rights

Not specified

Tailored Resume

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