Not specified; benefits: great room discount + sup...
Fluent english and another language required
Minimum 1 year hotel industry experience
Opera pms proficiency preferred
The role serves as the first point of contact for guests, managing all internal and external calls to ensure a welcoming experience
Job Summary
The role serves as the first point of contact for guests, managing all internal and external calls to ensure a welcoming experience.
Responsibilities include processing reservations on Opera PMS, maximizing revenue through up-selling strategies, and handling guest complaints with service recovery.
Candidates will join the global IHG family, receiving great room discounts, superb training, and a supportive team environment.
Matching Summary
Match Score: 75
The role serves as the first point of contact for guests, managing all internal and external calls to ensure a welcoming experience.
Salary
Not specified; Benefits: Great room discount and superb training