Customer Service Agent - Auckland Nz

PROBE GROUP

Ellerslie, Auckland, New Zealand
Hourly rate + on target earnings bonus; benefits: ...
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Exceptional customer service delivery
Competent technology use
Multitasking between systems
** Probe Group is seeking part-time Customer Service Agents in Auckland, New Zealand, to provide exceptional service to customers regarding online orders. The role requires strong communication skills and the ability to multitask, with a focus on delivering positive customer experiences. **

Job Summary

  • You will be responsible for providing exceptional customer service, answering general enquiries and following up on deliveries.
  • Probe Group offers comprehensive paid training, hourly rate plus On Target Earnings bonus, and a diverse and supportive working environment.
  • The role requires full availability across operational hours and involves a hybrid work model after initial onsite training.

Matching Summary

Match Score: 75

** Probe Group is seeking part-time Customer Service Agents in Auckland, New Zealand, to provide exceptional service to customers regarding online orders. The role requires strong communication skills and the ability to multitask, with a focus on delivering positive customer experiences. **

Salary

Hourly rate + On Target Earnings bonus; Benefits: Unlimited access to mental health platform

Skills & Requirements

Must-have

  • Exceptional customer service delivery
  • Competent technology use
  • Multitasking between systems
  • Accurate customer record maintenance
  • Stable hardwired internet connection
  • Own PC or laptop with Windows 11
  • Own headset with microphone

Nice-to-have

  • Driven and curious mindset
  • Positive 'can do' attitude
  • Ability to guide and support
  • Strong communication skills
  • Thrive on customer outcomes
  • Confident conversing with people

Key Requirements

  • Full NZ work rights
  • Ability to complete Ministry of Justice Criminal History Check
  • Own smartphone for 2 factor authentication
  • Apple Mac PCs and Laptops not compatible

Work Rights

Full NZ work rights

Tailored Resume

Cover Letter