Customer Service Contact

114

Manage customer schedules via edi or webedi
Monitor safety stock levels and min/max alerts
Coordinate procurement, production, and shipping
The role involves managing all customer demands by driving Sales and operation plans and Master Production Schedules

Job Summary

  • The role involves managing all customer demands by driving Sales and operation plans and Master Production Schedules.
  • Candidates must monitor the complete supply chain from procurement to shipping to ensure targeted service levels are reached.
  • Employees will join a multi-cultural environment with over 100,000 colleagues in 31 countries focused on sustainable mobility.

Matching Summary

The role involves managing all customer demands by driving Sales and operation plans and Master Production Schedules.

Skills & Requirements

Must-have

  • Manage customer schedules via EDI or webEDI
  • Monitor safety stock levels and min/max alerts
  • Coordinate procurement, production, and shipping
  • Negotiate delivery dates with customers
  • Prepare customs documentation for exports

Nice-to-have

  • Experience with P1 and P0 new reference projects
  • Ability to adapt communication frequency to crisis situations
  • Knowledge of returnable packaging loops management

Key Requirements

  • Full-time permanent contract status
  • Regular travel to meet major customers annually
  • Ability to escalate issues via Logistics Red Alert application

Work Rights

Not specified

Tailored Resume

Cover Letter