Apply software engineering techniques, automation, and best practices in incident response, to ensure the reliability, availability, and scalability of the systems, platforms, and technology
Job Summary
Apply software engineering techniques, automation, and best practices in incident response, to ensure the reliability, availability, and scalability of the systems, platforms, and technology.
Collaborate with development teams to integrate best practices for reliability, scalability, and performance into the software development lifecycle.
Join us as a “Senior Support Engineer/Analyst” at Barclays, where you'll spearhead the evolution of our digital landscape, driving innovation and excellence.
Matching Summary
Apply software engineering techniques, automation, and best practices in incident response, to ensure the reliability, availability, and scalability of the systems, platforms, and technology.
Skills & Requirements
Must-have
L2 Application Support experience
Linux/Unix/Windows operating systems
Oracle PL/SQL, MSSQL, PostgreSQL
Unix Scripting, SQL, Batch script, Python
Autosys, Unix Cron, Windows Scheduler
ITIL practices (Incident, Change, Problem Management)
Driving major incidents to resolution
Nice-to-have
IB Business understanding
Integration technologies like Solace, MQ, Kafka
Devops methodologies, API, Cloud technologies
Cyberark knowledge
Key Requirements
Degree in information systems or computer science or any equivalent
Strong experience in L2 Application Support
Strong experience in working & monitoring Linux/Unix /Windows operating systems
Proficiency with database management systems
Proven experience in scripting technologies
Working knowledge of scheduling tools
Working knowledge on Networking and Firewalls connectivity
Working knowledge of one or more monitoring tools
Excellent knowledge of ITIL practices
Strong verbal and written communication skills
Proven Experience in driving major incidents
Flexible working hours in APAC/ UK/US shifts
Flexible to work during weekends for any on call work