The University of Arkansas is seeking a Desktop Support Technician responsible for maintaining technology equipment and providing IT support to end users. The role requires a strong background in computer support, specifically with Windows and Mac operating systems, along with excellent customer service skills
Job Summary
The Desktop Support Technician is responsible for supporting and maintaining technology equipment and software and fulfilling support requests as submitted by end users.
The benefits package includes university contributions to health, dental, life and disability insurance, tuition waivers for employees and their families, 12 official holidays, immediate leave accrual, and a choice of retirement programs with university contributions ranging from 5 to 10% of employee salary.
The University of Arkansas is committed to providing a safe campus community and seeks to attract, develop and retain high quality faculty, staff and administrators that consistently display practices and behaviors to advance a culture that embeds equal opportunity, educational excellence and unparalleled access for all.
Matching Summary
Match Score: 85
The University of Arkansas is seeking a Desktop Support Technician responsible for maintaining technology equipment and providing IT support to end users. The role requires a strong background in computer support, specifically with Windows and Mac operating systems, along with excellent customer service skills.
Salary
$43,923; Not specified; Yes
Skills & Requirements
Must-have
Support technology equipment and software
Fulfill support requests
Respond to IT service tickets
Install and configure operating systems
Transport and deploy IT hardware
Nice-to-have
Strong customer service skills
Strong communication skills
Create and maintain collegial relationships
Key Requirements
Bachelor's degree or technical training
2+ years of computer support experience
Experience supporting Windows and Mac computers
Experience with endpoint management software
Work Rights
Proof of legal authority to work in the United States