Associate Member Services Representative

State Employees' Credit Union

Asheville, NC, US
Not specified; not specified; not specified
**
High school diploma or ged equivalent
Compliance with credit union policies
Cash drawer balancing and vault management
** The State Employees' Credit Union is seeking an Associate Member Services Representative to join their Asheville, NC branch. This entry-level role emphasizes providing exemplary member service while performing routine branch operations and adhering to credit union policies. **

Job Summary

  • The Associate Member Services Representative is an entry-level position designed to provide foundational knowledge of branch operations.
  • Team members are responsible for providing exemplary service by responding to inquiries, processing transactions, and managing cash drawers.
  • Candidates must demonstrate SECU's Core Values and possess strong communication and problem-solving skills.

Matching Summary

Match Score: 75

** The State Employees' Credit Union is seeking an Associate Member Services Representative to join their Asheville, NC branch. This entry-level role emphasizes providing exemplary member service while performing routine branch operations and adhering to credit union policies. **

Salary

Not specified; Not specified; Not specified

Skills & Requirements

Must-have

  • High school diploma or GED equivalent
  • Compliance with credit union policies
  • Cash drawer balancing and vault management
  • Member inquiry response via phone and in-person
  • Confidentiality of member information

Nice-to-have

  • Bachelor's degree or CCUE Certification
  • Positive attitude toward members and teammates
  • Aptitude for developing member confidence
  • Knowledge of financial advisory products
  • Experience with CXone system

Key Requirements

  • High school diploma or GED
  • Completion of Credit Unions Core Module Program within 12 months
  • Aptitude for meeting people and building trust

Work Rights

Not specified

Tailored Resume

Cover Letter