The role involves serving as the first point of contact for customer enquiries via WhatsApp, calls, and walk-ins while supporting parents with class sign-ups and onboarding
Job Summary
The role involves serving as the first point of contact for customer enquiries via WhatsApp, calls, and walk-ins while supporting parents with class sign-ups and onboarding.
Candidates will manage daily centre operations including inventory, supplies, logistics for events, and maintenance to ensure a welcoming environment.
The position requires coordinating tutor teams by managing schedules, staffing, training sessions, and tracking hours for payroll processing.
Matching Summary
Match Score: 85
The role involves serving as the first point of contact for customer enquiries via WhatsApp, calls, and walk-ins while supporting parents with class sign-ups and onboarding.
Skills & Requirements
Must-have
Customer service via WhatsApp and calls
Class sign-ups and billing support
Tutor scheduling and payroll coordination
Nice-to-have
Passion for working with children and families
Experience in education or operations
Ability to multitask in fast-paced environment
Key Requirements
Excellent communication and organizational skills
Prior experience in education or customer service is a plus
Comfortable working Monday, Tuesday, Friday, Saturday, Sunday