​coordenador(a) De Customer Service - Uberaba/mg Ou São Paulo/sp

Mosaic

Uberaba, Minas Gerais, Brazil
Post-sales customer relationship management
Manage customer delivery schedules
Lead customer service team
The company is a global producer of phosphate and potash fertilizers, aiming to help the world produce the food it needs

Job Summary

  • The company is a global producer of phosphate and potash fertilizers, aiming to help the world produce the food it needs.
  • Responsibilities include managing post-sales customer relationships, overseeing delivery schedules, leading the customer service team, and resolving customer complaints.
  • Mosaic offers a comprehensive benefits package including health, dental, life insurance, retirement plans, and various assistance programs.

Matching Summary

The company is a global producer of phosphate and potash fertilizers, aiming to help the world produce the food it needs.

Skills & Requirements

Must-have

  • Post-sales customer relationship management
  • Manage customer delivery schedules
  • Lead customer service team
  • Resolve customer complaints
  • Manage delivery portfolio
  • Facilitate internal stakeholder relations

Nice-to-have

  • Value diversity and inclusion
  • Continuous development environment
  • Innovation through differences
  • Strategic customer relationships

Key Requirements

  • University degree in Administration or Production Engineering
  • Customer service experience
  • Leadership experience (including remote)
  • Sales planning and management
  • Proficiency in Office Suite
  • SAP knowledge

Work Rights

Not specified

Tailored Resume

Cover Letter