Guest Services Supervisor

Cuffe & Taylor

Base: $19.20 usd - $24.00 usd hourly; bonus/equity...
Not specified (assumed hybrid based on industry standards).
Supervise guest services staff
Provide exceptional guest service
Lead and train event staff
Cuffe & Taylor, part of Live Nation Entertainment, is seeking a Guest Services Supervisor to oversee and coordinate activities within the venue's Guest Services team. The role emphasizes exceptional guest service, staff training, and compliance with venue policies, all while fostering a positive work culture

Job Summary

  • Live Nation Entertainment is the world’s leading live entertainment company fostering a fun and upbeat work culture with perks like free concert tickets and progressive benefits.
  • The Guest Services Supervisor is responsible for directing and supervising guest services staff, providing exceptional guest service, and ensuring compliance with venue policies and safety regulations.
  • Live Nation is committed to diversity, inclusion, and equal employment opportunity, encouraging applicants from all backgrounds and providing reasonable accommodations.

Matching Summary

Match Score: 85

Cuffe & Taylor, part of Live Nation Entertainment, is seeking a Guest Services Supervisor to oversee and coordinate activities within the venue's Guest Services team. The role emphasizes exceptional guest service, staff training, and compliance with venue policies, all while fostering a positive work culture.

Salary

Base: $19.20 USD - $24.00 USD Hourly; Bonus/Equity: Not specified; Benefits: Progressive benefits including student loan reimbursement and adoption/fertility support

Skills & Requirements

Must-have

  • Supervise guest services staff
  • Provide exceptional guest service
  • Lead and train event staff
  • Ensure compliance with safety regulations
  • Manage work assignments and breaks
  • Participate in venue sustainability programs

Nice-to-have

  • Creative problem solving
  • Strong teamwork skills
  • Excellent interpersonal communication
  • Resourceful and forward thinking
  • Entrepreneurial spirit

Key Requirements

  • High School Diploma or equivalent
  • At least 2 years in guest service and communications
  • Ability to lift and carry 50 lbs
  • Excellent verbal and written communication skills

Work Rights

Not specified

Tailored Resume

Cover Letter