Home Care Liaison (rn) - Advocate Christ Medical Center

Advocate Aurora Health

Oak Lawn, Illinois, US
Base: $38.20 - $57.30; benefits: comprehensive sui...
Onsite
Screening and completion of referrals
Verify home health care benefits
Obtain authorizations for services
Responsible for the screening and accurate completion of referrals to ensure patients meet agency admission criteria and comply with state and federal regulations

Job Summary

  • Responsible for the screening and accurate completion of referrals to ensure patients meet agency admission criteria and comply with state and federal regulations.
  • Acts as a resource to physicians, physician offices, patients and families, hospital and designated skilled nursing facility staff regarding types of services available and the criteria for home care, including Medicare guidelines.
  • Advocate Health offers a comprehensive suite of Total Rewards: benefits and well-being programs, competitive compensation, generous retirement offerings, programs that invest in your career development and so much more.

Matching Summary

Responsible for the screening and accurate completion of referrals to ensure patients meet agency admission criteria and comply with state and federal regulations.

Salary

Base: $38.20 - $57.30; Benefits: Comprehensive suite of Total Rewards; Compensation: Premium pay such as shift, on call, and more based on a teammate's job; Incentive pay for select positions; Opportunity for annual increases based on performance

Skills & Requirements

Must-have

  • screening and completion of referrals
  • verify home health care benefits
  • obtain authorizations for services
  • obtain physicians initial home care orders
  • identify risk management situations
  • interpret company services and admission criteria
  • document initial plan of home health care
  • interview patients/families
  • work with care management staff
  • respond to inquiries regarding home care services
  • work within established productivity guidelines
  • train patient/families in using equipment
  • provide quality customer service
  • promote collaboration and coordination
  • act as a resource to referral sources
  • provide education to care team
  • maintain knowledge of Medicare, Medicaid and HMO procedures
  • attend site based multidisciplinary meetings
  • assure appropriate follow-up to patient satisfaction issues
  • provide courteous service
  • ensure complete referral information is obtained
  • maintain knowledge of agency payers
  • collaborate with insurance verification
  • assist in policy and procedure development
  • obtain Face-to-Face encounter form
  • educate physicians in Face to Face process
  • maintain clinical skills and competency
  • provide suggestions for improvements
  • provide positive attitude
  • provide input regarding performance and compliance
  • adapt to changing business needs
  • partner with peers to ensure productivity
  • follow standard operating procedures
  • participate in precepting new hire training
  • partner with peers for patient hand-offs
  • Registered Nurse (RN) licensure
  • 3-4 years' experience
  • 1-2 years in home care preferred
  • very good communication skills
  • knowledge of Medicare rules and regulations
  • experience in multi-tasking on multiple computer systems
  • strong customer service skills
  • working knowledge of managed care environment
  • critical thinking skills
  • on call and weekend rotation
  • ability to work in a fast paced environment
  • ability to drive to referral sites
  • ability to lift up to 35 pounds

Nice-to-have

  • flexibility is invaluable
  • provide suggestions or improvements
  • provide a positive attitude
  • adapt to changing business needs

Key Requirements

  • RN with 3-4 years’ experience
  • 1-2 years in home care preferred
  • Current RN licensure
  • Ability to lift up to 35 pounds

Work Rights

Not specified

Tailored Resume

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