Risk Management Coordinator/ Patient Advocate

Creekside BH

Garner, North Carolina, US
Competitive salary commensurate with experience; c...
Onsite
Maintain accreditation compliance
Process client grievances
Record committee meeting minutes
The Risk Management Coordinator/Patient Advocate position at Creekside BH in Garner, North Carolina, involves supporting risk management and quality improvement initiatives while advocating for patient rights. The role is primarily focused on ensuring compliance with regulatory standards and facilitating grievance processes for clients

Job Summary

  • The Risk Management Coordinator ensures compliance with all regulatory agency requirements and assists department directors in maintaining facility policies.
  • As a Patient Advocate, the role involves educating clients and families while guiding them through complaint and grievance processes to resolve safety threats.
  • Raleigh Oaks Behavioral Health offers a comprehensive benefit plan and a competitive salary commensurate with experience and qualifications.

Matching Summary

Match Score: 75

The Risk Management Coordinator/Patient Advocate position at Creekside BH in Garner, North Carolina, involves supporting risk management and quality improvement initiatives while advocating for patient rights. The role is primarily focused on ensuring compliance with regulatory standards and facilitating grievance processes for clients.

Salary

Competitive salary commensurate with experience; Comprehensive benefit plan included

Skills & Requirements

Must-have

  • Maintain accreditation compliance
  • Process client grievances
  • Record committee meeting minutes
  • Analyze incident reports for safety
  • Update policy and procedure manuals

Nice-to-have

  • Experience with Joint Commission accreditation
  • Background in behavioral health clients
  • Strong customer service orientation
  • Ability to facilitate staff education
  • Collaborative problem-solving skills

Key Requirements

  • High school diploma or equivalent required
  • CPR and de-escalation certification required
  • Restraint certification required
  • One year experience with Joint Commission/CARF preferred
  • Associate or bachelor's degree in clinical healthcare preferred

Work Rights

Not specified

Tailored Resume

Cover Letter