Veterinary Care Concierge - Urgent Care

VCA

San Antonio, TX, US
Base: $18 - $20 ph; bonus/equity: not specified; b...
2 years hospitality or customer service experience
Excellent written and verbal communication skills
Ability to type 60 words per minute
The Care Concierge serves as the primary point of contact and liaison between clients and the medical team during urgent care visits

Job Summary

  • The Care Concierge serves as the primary point of contact and liaison between clients and the medical team during urgent care visits.
  • Employees will assist veterinarians by entering electronic medical records in real-time and explaining treatment plans to pet owners.
  • The role offers competitive compensation ranging from $18 to $20 per hour along with comprehensive benefits including medical, dental, vision, and paid parental leave.

Matching Summary

The Care Concierge serves as the primary point of contact and liaison between clients and the medical team during urgent care visits.

Salary

Base: $18 - $20 per hour; Bonus/Equity: Not specified; Benefits: Medical, dental, vision, 401(k) match, paid vacation, sick time, holiday pay, pet discounts

Skills & Requirements

Must-have

  • 2 years hospitality or customer service experience
  • Excellent written and verbal communication skills
  • Ability to type 60 words per minute
  • Comfortable working in fast-paced healthcare environment
  • Basic animal handling skillset

Nice-to-have

  • Previous veterinary clinic or hospital setting experience
  • Action-oriented independent self-starter
  • Strong team player with enthusiasm
  • Aptitude to develop animal restraint techniques

Key Requirements

  • Minimum 2 years experience in hospitality, customer service, or patient care
  • Strong computer and technology skills
  • Willingness to learn medical terminology

Work Rights

Not specified

Tailored Resume

Cover Letter