Asesor De Servicio Al Cliente - Mercado Español Ad03

Concentrix

Barcelona, Spain
Base: 13,117 euros gross; bonus: up to 900 euros g...
Part-time, with rotating shifts from monday to sunday, 14:00 to 20:00.
Native or proficient spanish language skills
Multi-channel customer interaction experience
Ability to meet kpi targets and deadlines
Concentrix is seeking a Customer Service Advisor for the Spanish market in Barcelona. The role involves assisting clients across various channels, providing solutions and support, and requires a native or proficient level of Spanish

Job Summary

  • This role offers a chance to work with leading brands across technology, finance, travel, fashion, and healthcare sectors.
  • The position includes comprehensive paid training on the company and project specifics along with ongoing professional development opportunities.
  • Employees receive a temporary contract with a rotating schedule, competitive salary, and performance-based bonuses up to 900 euros annually.

Matching Summary

Match Score: 75

Concentrix is seeking a Customer Service Advisor for the Spanish market in Barcelona. The role involves assisting clients across various channels, providing solutions and support, and requires a native or proficient level of Spanish.

Salary

Base: 13,117 euros gross; Bonus: Up to 900 euros gross per year; Benefits: Paid training and professional development programs

Skills & Requirements

Must-have

  • Native or proficient Spanish language skills
  • Multi-channel customer interaction experience
  • Ability to meet KPI targets and deadlines
  • Strong problem-solving and organizational skills
  • Proficiency with computer systems and CRM tools

Nice-to-have

  • Previous call center or centralita experience
  • Familiarity with Dynamics 365 or Navision ERP
  • Empathetic and positive attitude towards clients
  • Experience in diverse business units like finance or travel

Key Requirements

  • Native or proficient level of Spanish required
  • Prior experience with CRMs or ERPs is valued
  • Must be available for rotating shifts Monday to Sunday

Work Rights

Not specified

Tailored Resume

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